Virtual Trip Coordinator
destinyco travel agencyNew York (NY)
About the role
Virtual Trip Coordinator Saint Paul, Minnesota, United States
As a Virtual Trip Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs.
At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support.
Key Responsibilities:
Handle incoming inquiries via email, phone, and messaging platforms.
Assist clients with itinerary changes, cancellations, and travel questions.
Provide clear destination information and travel requirement guidance.
Confirm trip details, follow up before departure, and collect feedback after return.
Resolve concerns with empathy, patience, and timely communication.
Benefits:
Fully remote position with flexible scheduling.
Access to training resources and exclusive travel perks.
Supportive and collaborative team environment.
Opportunities for professional growth within the travel industry.
What We're Looking For:
Strong written and verbal communication skills.
Customer service experience preferred but not required.
Excellent attention to detail and organizational skills.
Comfort learning digital tools and systems.
Genuine passion for travel and helping others.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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