This position is an individual contributor role reporting to the Sr. Manager, Machine Learning. Responsibility Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guar
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Understand why professional workflows require context-heavy AI and how to design systems that surface the right information at decision time.
2. Retrieval Augmented Generation ImplementationBuild RAG pipelines that retrieve relevant domain records and inject them into model prompts for context-aware responses.
3. Vector Search and Semantic RetrievalImplement embedding-based search systems that find semantically relevant content even when users phrase queries differently.
4. Prompt Engineering for Business LogicDesign prompt templates and policy layers that encode domain rules, compliance requirements, and workflow constraints.
5. Workflow Integration and Action TriggersConnect AI outputs to enterprise systems so responses trigger workflow actions rather than just displaying text.
6. Governance, Privacy, and PermissionsImplement data access controls and compliance layers that respect organizational boundaries and regulatory requirements.
7. Evaluation and Workflow MetricsMeasure vertical AI success through task completion, error reduction, and business outcomes rather than generic model benchmarks.
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