Customer Service Call Center - (Chat & Voice)

Customer Service Call Center - (Chat & Voice)About the job Customer Service Call Center - (Chat & Voice)MUST live locally to one of the following locations:Houston, TXFort Worth, TXTyler, TXWaco, TXAubry, TXDenton, TX (15 miles from the city center)Krum, TXTemple, TXEnnis, TXWaxahachie, TXTerrell, TXWe are looking to hire Call Center Representatives for a key client growing and expanding their team. All work and training will be done remotely from your home. We will ship equipment to your house to help you get set up for success! You will work for a company that is redefining the way companies interact with consumers. Their technology helps companies create a personalized, predictive, and effortless customer experience across all channels. Their customers are some of the world's largest and most recognizable brands and they assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.What's in it for me?Proven opportunity for growth (we do not hire any leadership from outside)Flexible schedules across many times of day, afternoon, evening, and nightsGreat rewards and recognitionCulturally diverse and engaging environmentMonthly team building activitiesGreat location and fantastic workspaceWhat experience do I need?Six months or more of customer service experienceGreat attitude and willingness to learnDependable with reliable transportationAbility to maintain a positive, empathetic, and professional attitude toward customersGreat problem-solving skills and the desire to help customersAbility to do simple math problemsMultitasking capabilitiesTyping - Data Entry - 35+ WPMHigh School Diploma or equivalentWhat is the process?ApplyInterview and TestPre-Employment Screening (You will need to pass a drug screen and background check going back 10 years - misdemeanors are okay)