Network Automation Engineer
sri techIrving (TX)
Network Automation Engineer
Posted 2 days ago
sri techIrving (TX)
SENIORITY
Senior
About the role
Job ID: SRJ_8631
Location: Irving, TX
Salary: USD 125-130 / Yearly (Full Time)
Employment Type: Full Time
Company: SRI Tech Solutions
Network Automation
Location: Irving, TX (Hybrid)
Infrastructure Network DevOps - Operations Support Specialist
Job Summary:
The Operations Support Specialist plays a pivotal role in ensuring the efficient functioning. This position focuses on providing essential administrative, documentation, and process support, particularly in coordination with our partners. The specialist will leverage key tools like JIRA and Confluence and assist in testing activities, contributing to data integrity and streamlined operational workflows.
Key Responsibilities:
- Perform accurate and timely data entry into various operational systems, including inventory management, CMDBs, and service management platforms (e.g., ServiceNow).Administer and maintain team documentation within
- Confluence, including creating, editing, and organizing process guides, SOPs, and knowledge base articles to ensure clarity, accuracy, and accessibility.
- Provide day-to-day process support for the NSS team, assisting with task coordination, information flow, and ensuring their activities align with
- Network Services' requirements.
- Manage and track tasks, issues, and project progress usingJIRA, including creating tickets, updating workflows, generating reports, and ensuring timely resolution.
- Assist intesting activities, such as basic functional testing of network changes or documentation of test results, to support quality assurance efforts.
- Support various administrative tasks including scheduling, meeting coordination, and preparing operational reports and presentations.
Required Skills:
- Exceptional organizational skills and meticulous attention to detail.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).Proven experience withJIRAfor task tracking and reporting.
- Experience with
- Confluencefor documentation and knowledge management.
- Basic understanding oftesting methodologiesor experience in assisting with testing efforts.
- Strong written and verbal communication skills, with the ability to convey information clearly and concisely to diverse audiences.
- Ability to work effectively both independently and as part of a collaborative team.
Proactive approach to problem-solving and a strong sense of ownership. SRI Tech Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national origin or citizenship status or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.