Client Services Rep/Office Services Job at Beazer Homes in Alpharetta

Posted today

beazer homesAlpharetta (GA)

Office Clerks, General Other Personal and Household Goods Repair and Maintenance

SENIORITY

Junior

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About the role

Once repairs are completed, verify accuracy of subcontractor workmanship.

Company Overview: Beazer Homes is committed to employee wellbeing and life-work balance, offering development opportunities, a flexible time-off program, and an industry leading parental leave policy. Conducts repair inspections with homeowners, utilizing extreme tact and diplomacy. Determines repairs to be made using discretion to satisfy customer requests and creates work order schedules. Communicates repairs needed to field and office staff; Communicates and coordinates with subcontractors regarding work orders and schedules; uses diplomacy in dealing with subcontractors. Verifies completion of subcontractor workmanship and communicates completion to office staff. Authorizes billing requests after reviewing submitted charges for accuracy. Performs other duties as assigned by Customer Care Executive. High school graduate or equivalent. Three years customer service with three to five years construction experience. Excellent customer service skills. Computer proficiency. May visit construction sites where temperature, weather, and noise may vary. May encounter electrical, dust, poor ventilation, dangerous machinery, moving objects, and toxic conditions.

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