Business Development Coordinator

The Business Development Coordinator supports the day-to-day execution and administration of Business Development activities, including study opportunities, CDAs, feasibilities, systems and trackers, meetings, reporting, and documentation. The Coordinator works closely with the Director and Business Development Strategist to keep opportunities, data, deadlines, and follow-ups organized and current, while also supporting lead generation, Sponsor/CRO development, and departmental initiatives. Business Development Coordinator ensures that all prospective sponsors and clients are handled with the highest level of customer service and professionalism. DUTIES AND ESSENTIAL JOB FUNCTIONSTask Performance Provide administrative and organizational support to the Director and Business Development Strategist in the execution of department priorities and initiatives. Receive, organize, route, and track incoming study opportunities and Sponsor/CRO inquiries, ensuring appropriate follow-up and next steps. Complete, route, submit, and track CDAs within established departmental timelines. Complete and submit Feasibility Questionnaires (FQs), including gathering required information from investigators and internal teams and ensuring accurate and timely submission. Coordinate PSSVs, SSVs, and other study qualification activities, including scheduling, preparation, documentation, and follow-up. Maintain accurate and timely entry of all Business Development activity within Salesforce, Devana, CTMS, CRM, and other applicable systems, including opportunities, contacts, leads, milestones, follow-ups, and supporting documentation. Manage and maintain all Business Development trackers and reports, including pipeline, upcoming awarded studies, forecast, active studies, lead generation, and other departmental tracking tools. Maintain current investigator experience, study histories, site capabilities, enrollment performance, and other information used for feasibility and Business Development activities. Maintain the Business Development calendar, including meetings, deadlines, Sponsor/CRO follow-ups, feasibility due dates, and departmental activities. Coordinate internal and external Business Development meetings; prepare agendas and materials, document meeting minutes and action items, and track follow-up through completion. Assist the Director and Business Development Strategist with lead-generation activities through research of pharmaceutical companies, biotechnology companies, CROs, clinical programs, study opportunities, and appropriate contacts. Build and maintain lead-generation and Sponsor/CRO contact lists and assist with assigned outreach, follow-up, and tracking of responses and next steps. Support Sponsor/CRO account-development activities through research, meeting preparation, documentation, contact management, and follow-up. Assist with preparation and maintenance of Business Development collateral, including site profiles, investigator materials, capabilities presentations, performance information, and Sponsor/CRO correspondence. Assist with preparation of pipeline reviews, forecasts, departmental reports, presentations, and execution of Business Development strategies and new business initiatives. Coordinate conference logistics and support conference preparation, including registration, travel, meeting schedules, Sponsor/CRO target lists, materials, pre-conference outreach, and post-conference follow-up. Maintain organized and accurate Business Development files, templates, records, and documentation. Develop and maintain knowledge of Segal Trials' sites, investigators, capabilities, therapeutic areas, historical performance, and current pipeline to effectively support Business Development activities. Analysis and Reporting Maintain accurate and current Business Development pipeline, forecast, upcoming awarded studies, active studies, lead-generation, and other departmental reports. Review Business Development systems and trackers to identify upcoming deadlines, outstanding follow-ups, missing information, and items requiring attention. Track and compile Business Development activity and departmental KPIs as directed. Maintain and regularly update investigator experience, study history, site capabilities, and performance information used for Business Development activities. Assist the Director and Business Development Strategist with preparation of pipeline reviews, forecasts, account reviews, and leadership reporting. Goal Performance Complete CDAs and Feasibility Questionnaires accurately and within established timelines. Maintain accurate and current Business Development systems, trackers, pipeline, forecast, and reports. Ensure study opportunities, deadlines, Sponsor/CRO follow-ups, and next steps are consistently tracked. Support lead-generation and account-development goals through research, outreach support, and follow-up. Demonstrate strong organization, accuracy, responsiveness, and follow-through while meeting established departmental KPIs. Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive. Report to duty at physical locations other than the primary assigned location(s) on an as-needed basis. The fluctuating nature of the industry and the existence of multiple physical business addresses mean that employees must be prepared to adjust work location within reason as dictated by business needs.