Senior Field Support & Process Leader
lam researchHillsboro (IL)
About the role
Lam Research seeks an experienced leader to head a customer support group in Hillsboro, driving performance and reliability for critical equipment and software. You will oversee field engineers, coordinate with design and software teams, and ensure staff stay current with upgrades and releases.
The role emphasizes leadership, strategic planning, and collaboration across global teams, with hybrid on-site and remote work options supported by the company.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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