Job Description:
If you thrive on creating memorable guest experiences, leading dynamic teams, and turning everyday moments into something special, we’d love to meet you. We are looking for a Front Desk Manager for the Hilton Garden Inn, Redondo Beach, CA!Why this role matters: The Front Office sets the tone for every guest interaction. You’ll lead a team that ensures each arrival feels like a warm welcome home and every departure ends with a smile. This is your chance to elevate service standards, inspire your team, and make a lasting impact on our guest experience.
What you’ll do:
Lead, train, and motivate a talented Front Desk team to deliver exceptional service every day. Oversee daily front office operations, ensuring smooth check-ins, check-outs, and guest satisfaction. Partner with Housekeeping, Sales, and other departments to create a seamless guest journey. Manage scheduling, payroll, and front office financials with attention to accuracy and efficiency. Resolve guest concerns with professionalism, empathy, and creativity.
What we’re looking for:
Proven experience as a Front Office Supervisor, Assistant Manager, or similar role in a full-service hotel environment. Strong leadership skills with a hands-on, service-first approach. Excellent communication, organization, and problem-solving abilities. Tech-savvy with hotel systems. A passion for hospitality and team development. Opportunities for growth within our expanding portfolio. Competitive salary, bonus potential, and comprehensive benefits. The chance to make a meaningful impact every single day. We Are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters to every one of our hotels, these values aren't posted on a wall and ignored-they define who we are and how we conduct ourselves with investors, guests and one another Vision & Mission - Hotel Equities Atlanta Georgia Join Us and Enjoy: Salary Range - $28 per hour Health and dental insurance Paid Holidays Discount programs for shopping, travel, tickets and more. Access to our Talent team to help you reach your career growth goals.
