Senior Learning and Development Trainer - Government Services

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conduent statelocal solutionsAlbany (NY)

SENIORITY

Senior

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About the role

Conduent State & Local Solutions, Inc. seeks a seasoned Trainer IV to design and deliver advanced training for mission-critical government service operations. In this role, you will lead curriculum development, classroom and virtual instruction, and performance-focused learning initiatives that support transportation, public assistance, healthcare, and payment service programs. You will analyze training needs, translate complex processes into clear learning materials, and measure training impact through data and KPIs. Partnering closely with operations and quality teams, you’ll drive continuous improvement, ensuring staff are prepared to deliver compliant, efficient, and customer-focused public services.

Before you apply

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Your profile is current

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Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

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Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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