Senior Analyst, Learning & Development

Responsibilities Drive project management and delivery of assigned training programs and initiatives, ensuring deliverables are completed on time, within scope, and to a high standard Own and maintain program calendars, timelines, and milestones Facilitate training sessions, webinars, and presentations Support identification of training needs through performance data, field feedback, and business priorities Support development and refinement of training strategies, program structures, content direction, and delivery approaches Develop training outlines and learning approaches Optimize training programs by evaluating performance and implementing enhancements Analyze program performance data and provide actionable insights Evaluate program outcomes, document learnings, and share recommendations Support strategic initiatives and industry events, including Celebrity Learning Seminars at Sea and CCGSC Manage training-related event logistics, stakeholder coordination, supply ordering, and inventory management Coordinate onboard and in-person program execution Track deliverables, deadlines, forms, reporting, and documentation Coordinate communications and collaborate with Trade Marketing, Sales Communications, Creative teams, and external vendors Coordinate development of training materials aligned with brand standards Track and report attendance, completion rates, engagement, and survey results using Excel and Power BI Execute programs within budget, track expenses, and manage resources Leverage Microsoft Copilot and other AI tools to support content development and streamline workflows Requirements Bachelor’s degree required; focus on Training, Organizational Development, or related field preferred Minimum of 5 years of experience in Sales, Training, Learning & Development, or a related field Experience in project management, program execution, and training delivery Approximately 25% travel required Strong organizational and project management skills with the ability to manage multiple priorities Ability to think critically and contribute ideas to improving training programs based on data, feedback, and business needs Strong interpersonal and relationship-building skills with the ability to collaborate, influence, and drive alignment across teams Advanced PowerPoint and Excel skills, including the ability to build polished presentations and manage data effectively Experience with Power BI or similar reporting tools and strong comfort working with data Familiarity with Learning Management Systems (LMS) and digital learning tools, including Rise 360 Experience using Canva or similar tools to support the creation of visually engaging training materials Experience working with webinar and virtual training platforms (e.g., Webex, Teams, or similar tools) Experience using Microsoft Copilot or similar AI tools to improve efficiency, automate processes, and support content development Strong communication and coordination skills with the ability to work effectively across teams and stakeholders Confidence facilitating training sessions and presenting to both internal and external audiences Strong attention to detail, accountability, and follow-through No immigration sponsorship is offered Core Competencies Demonstrates expertise in project management, training program development, and delivery, with a strong focus on data analysis and performance evaluation. Proficient in utilizing digital tools and technologies to enhance training effectiveness and stakeholder collaboration. Highest-signal resume keywords Project Management Training Program Development Data Analysis Power BI Learning Management Systems Hard Skills Training Program Development Project Management Data Analysis Performance Evaluation Training Delivery Advanced Excel Power BI Learning Management Systems Webinar Platforms Canva Soft Skills Organizational Skills Interpersonal Skills Communication Skills Critical Thinking Attention to Detail Industry Keywords Training Learning & Development Sales Organizational Development Stakeholder Coordination Tools & Technologies Microsoft Copilot PowerPoint Excel Webex Teams Rise 360 #J-18808-Ljbffr