Assistant Manager
popeyesDecatur (IL)
About the role
Lead with flavor. Serve with heart. Grow with purpose. At Popeyes, we're not just about bold flavors-we're about bold leadership. We're looking for an Assistant General Manager (AGM) who's ready to bring passion, hustle, and heart to every shift. As an AGM, you'll support the Restaurant General Manager in running daily operations, coaching your crew, and delivering the legendary Southern hospitality Popeyes is known for. Why Join the Popeyes Family? Leadership development and advancement opportunities (Let Us Lead YOU!)Competitive compensation we aim to recognize your dedication and hard work.(PTO)-Because we all deserve some relaxation Medical, Dental and Vision benefits (FT)*Discounted meals while on duty 'Love That Chicken!'Fun, supportive, and inclusive team culture
Your Day-to-Day Responsibilities:
- Support all aspects of daily restaurant operations, from the front counter to the back of house
- Lead shifts with confidence-ensuring speed, accuracy, and top-tier guest experiences
- Coach, develop, and motivate team members to hit service and performance goals
- Monitor food quality, safety standards, and cleanliness
- Assist in managing labor, food costs, and profitability
- Respond to guest feedback and resolve concerns with care
Ensure compliance with brand standards, policies, and safety procedures and other duties assigned.
Help with hiring, onboarding, and training of new team members
What you Bring:
- 3-5 years of experience in restaurant or retail management (QSR experience is a plus!)A people-first leadership style with a hands-on, lead-by-example approach
- Strong communication, problem-solving, and decision-making skills
- A love for fast-paced environments and great food
- Flexibility to work a variety of shifts, including weekends and holidays
- Familiarity with managing food and labor costs preferred
The Company may require a background check as part of the hiring process, and continued employment is contingent upon satisfactory results in accordance with applicable laws and regulations.
This position operates in a fast-paced restaurant environment and may involve exposure to hot equipment, kitchen hazards, cleaning chemicals, and moderate noise levels. The role requires frequent standing, bending, lifting, and reaching throughout the shift, including the ability to lift up to 60 pounds occasionally, with or without reasonable accommodation.
We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. HZOPS also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.
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