Operations & Sales Support Associate (Infrastructure Industry)

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american underground supplyOmaha (NE)

Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products Industrial Supplies Merchant Wholesalers

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About the role

Join American Underground Supply Kickstart your career with a company powering critical infrastructure across the Midwest. American Underground Supply (AUS) is a woman-owned, independent, and fast-growing waterworks distributor serving municipalities, utility contractors, and major infrastructure projects. If you're a recent graduate eager to build real-world business, operations, and customer-facing skills, this role gives you hands-on experience inside a company known for expert problem-solving, cutting-edge technology, and unmatched responsiveness.

What You'll Do:

Customer Support Greet customers, answer questions, and guide them through purchases
Sales Transactions Process orders accurately using our point-of-sale system
Product Knowledge Learn about AUS's extensive inventory of pipe, valves, fittings, tools, and waterworks products
Inventory Support Help maintain one of the Midwest's most comprehensive inventories, including restocking and organizing materials
Retail Math Assist with pricing, discounts, and stock calculations
Operational Excellence Support daily store operations that keep contractors and municipalities project-ready
Problem Solving Work with customers to resolve issues quickly and professionally
Store Presentation Maintain a clean, organized, and welcoming environment
Multitasking Balance customer interactions with operational tasks in a fast-paced setting
Why This Role Is DifferentAUS isn't a typical wholesale environment you'll be supporting customers who build and maintain the infrastructure communities rely on:
Water systems
Stormwater management
Wastewater treatment
Residential and commercial development
Data centers and large-scale facilities

You'll gain exposure to real project workflows, industry-leading manufacturers, and experienced professionals who have spent decades in waterworks and underground infrastructure. AUS's culture is built on referrals, relationships, and service, giving you a front-row seat to how strong customer partnerships are built. Who Thrives HereRecent grads who want hands-on business and operations experience Strong communicators who enjoy helping people Organized multitaskers who like fast-paced environments Team players with a positive, professional attitude Anyone excited to learn an industry with long-term career paths No prior retail or waterworks experience required we'll train you.

Benefits:

Health, dental, and vision insurance
Paid time off
Life insurance
Skill development and mentorship
Opportunities for advancement in operations, sales, logistics, or leadership
Work Location
In person

Requirements:

Associate's or Bachelor's degree required
Experience working in a wholesale distribution or warehouse environment preferred
Experience safely operating a forklift is preferred

Before you apply

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Your profile is current

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A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.