Loan Operations Specialist, Small Business Due Diligence - Columbus, Roswell, Birmingham, Nashville, Murfreesboro, Franklin, or High Point

Posted yesterday

synovus financialFranklin (TN)

SENIORITY

Senior

Apply

About the role

Loan Operations Specialist The Loan Operations Specialist is responsible for supporting and optimizing Pinnacle's loan processing and servicing functions. This role ensures the accurate and timely management of loan documentation, compliance with regulatory requirements, and efficient workflow across the loan operations team. The specialist collaborates with cross-functional teams to resolve issues, implement process improvements, and deliver exceptional service to clients and internal stakeholders.
Job Duties and Responsibilities: Process and review loan documentation for accuracy and completeness; ensure compliance with internal policies and external regulatory requirements; monitor and report on loan operations performance metrics; collaborate with underwriting, servicing, and other departments to optimize workflow; identify and implement process improvements to enhance efficiency and accuracy; resolve complex issues related to loan processing and servicing; maintain accurate records and documentation; support audits and quality assurance initiatives; provide training and guidance to team members; stay current with industry trends, technologies, and regulatory changes.
Minimum Education: Bachelor's degree in Business Administration, Finance, or related field.
Minimum Experience: Minimum of 10 years of experience in loan operations, processing, or related roles.
Required Knowledge, Skills & Abilities: Strong knowledge of loan documentation, processing, and regulatory requirements; excellent analytical, problem-solving, and decision-making abilities; outstanding communication and interpersonal skills; proficiency with loan management software and systems; ability to work collaboratively with internal and external stakeholders; professional certification (e.g., Certified Loan Specialist) preferred. Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this