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Guest Services Representative

Posted 2 days ago

extended stay americaChester (IL)

SENIORITY

Junior

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About the role

Extended Stay America - Hiring Event!
Date: Thursday, November 5th, 2026 Time: 10AM - 3PM
Location: 400 American Avenue, King of Prussia, PA 19406 Join us for an in-person hiring event and meet our team! We're looking for Guest Services Representatives who are committed to providing the best possible experience for our guests. WE OFFER:Weekly Pay! Competitive WagesGreat working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies About the Guest Services Representative Role: As a Guest Services Representative, you'll be the face of Extended Stay America, responsible for assisting guests, answering phones, checking guests in and out, and collecting payment. You'll handle reservations, registration, and departures while maintaining cash and credit card accounts. Additional responsibilities include setting up and maintaining the breakfast display, keeping the front desk and lobby organized and clean, and conducting periodic property tours to ensure brand standards are met. We're looking for candidates who can communicate proficiently in English, operate property management systems, and apply good judgment to manage and solve guest-related issues. High School Diploma or GED required, along with one to three months of related experience or equivalent combination of education and experience. Stop by our hiring event to learn more about joining our team and reserve your spot today! ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

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