Recovery Specialist

Position Responsibilities: Responsible for collecting on bad debt accounts Achieve monthly goals Make outbound calls and handle inbound calls to resolve bad debt accounts Locate customers to resolve bad debt accounts

Requirements: College degree preferred but not required; equivalent work experience will also be considered Two years of recent consumer collections experience; willing to train the right individual Skip tracing Third-party collections, auto collections, manual dialing Accountability to individual monthly goals Business understanding and demonstrated skills and knowledge in: Credit and collections Communications – verbal and written Professional and persuasive communication Computer applications Negotiation Self-motivated Goal driven Organization The following individual skills and characteristics are particularly important: Analytical Standards and Ethics Approachable Decisive Collaborative Company-paid benefits include: Medical, basic dental, basic life, basic accidental death, and dismemberment coverage Short term and long-term disability, Employee Assistance Program Business travel accident insurance Other health education programs including smoking cessation, annual wellness screening and seasonal flu shot Market competitive compensation with rewards for high performance and special skills Bonus, incentives, awards, or sales commissions depending on position and level Base pay progression through lateral & promotional development on both managerial and technical career paths Paid time off, vacation, and paid holidays Tuition Assistance Plan Employee Stock Purchase Plan – annual optional enrollment period Retirement programs including 401(k) Plan with matching employer contributions Will be required to pass an immediate drug test upon offer. No travel expected. Normal working hours. Normal office environment. Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran.