Receptionist - State Farm Agent Team Member

Posted 2 days ago

andy ottney state farm agentDublin (OH)

Receptionists and Information Clerks Insurance Agencies and Brokerages

SENIORITY

Junior

Apply

About the role

Job Description

Benefits:

Incentive bonus upon obtaining licenses
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development

Health insuranceABOUT OUR AGENCY:I was born and raised right here in Ohio. After graduating from Upper Arlington High School, I went on to earn my degree from the University of Kentucky, but I’ve always loved Columbus and knew it was where I wanted to build my career and raise my family. I’ve been a State Farm agent since 2008, opening my first office in Galloway and later expanding to Dublin in 2016. Over the years, I’ve been fortunate to earn multiple qualifications and achievements, but what matters most is the pride we take in delivering excellent customer service. Our two offices have a combined 13+ years of experience, and we’re dedicated to helping our customers protect what matters most. If you’re looking to join a team that values professionalism, community, and growth, we’d love to meet you.

ROLE DESCRIPTION: Andy Ottney - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES: Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries, billing, payments and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.

QUALIFICATIONS: Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.