Bilingual Customer Sales Agent

Salary Range: $15.00 To $17.00 Hourly

Company Overview: Founded in 1997 in Harlingen, Texas, Pronto Insurance is a leading property and casualty (P&C) insurance agency with a growing network of more than 200 locations across California and Texas. We are a trusted provider of affordable, accessible, and customized insurance solutions for individuals and families. Driven by a strong commitment to customer service, we offer a wide range of products, including auto, home, renters, and commercial insurance, ensuring our customers receive reliable protection at competitive rates. We are seeking motivated Sales Agents to join our team— no prior insurance experience required!

Compensation: Hourly Base Pay + Uncapped Commissions & Sales Incentives

Schedule: Full time availability required (shifts may include weekends and holidays based on agency hours of operation).Training: Fully paid comprehensive training. No previous insurance experience is required. Licensing: We pay for and guide you through the entire insurance licensing and renewal process. Applicants must be ready and able to pass the agent licensing test or already hold a valid license to sell home and auto insurance.

Job Duties & Responsibilities: Sell company products and services through established channels within your assigned territory. Review daily engagement metrics—including call volume, quote production, closing ratios, and fee averages—to hit performance targets. Execute daily grassroots marketing initiatives to build brand awareness and generate sales leads. Conduct daily follow-up calls utilizing leads generated from marketing events. Establish, monitor, and maintain strong business relationships to drive local marketing activities. Create and coordinate localized agency campaigns to drive revenue and foster customer appreciation. Maintain healthy client relationships, follow up on all active quotes, and process renewal quotes efficiently. Ensure all carrier underwriting (UW) guidelines are strictly followed when binding business. Provide fast, attentive, and friendly customer service, including processing client payments. Manage end-of-shift financial administrative tasks, including counting money, balancing the Daily Deposit Report, and preparing daily or nightly bank deposits. Maintain a clean, professional agency environment stocked with marketing materials and office supplies. Travel to various store locations as operationally needed.

Education & Experience: Required High School diploma or equivalent preferred. Customer service and Sales experience is highly preferred. Bilingual skills (English/Spanish) are required for certain locations .Excellent written and verbal communication skills. Proficiency with computers and data entry is necessary to capture accurate client information quickly. Benefits & PerksPaid Licensing: We cover the cost of your pre-licensing education, exam fees, and ongoing license renewals. Paid Training: Comprehensive onboarding to teach you the insurance industry from scratch. Competitive Medical, Dental, and Vision plans.401(k) Retirement Plan, plus Short-Term Disability and Life Insurance coverage.

Paid Time Off: Earned paid vacations and paid company holidays. Work HoursMonday-Friday 9:00 a.m. - 7:00 p.m. Saturday 10:00 a.m. - 6:00 p.m.40hrs