Controller

Location: Phoenix, AZ – Hybrid or RemoteReports to: Chief Strategy & Operations OfficerCompany: Direct2CareCompensation Range: $140,000 – $160,000 Base + Performance BonusWho We AreDirect2Care is building the most chosen healthcare option by making high-quality, 24/7 care accessible to every frontline worker and their families.We operate a personalized, intentional virtual healthcare platform through a multi-entity MSO + Professional Corporation structure across multiple states. As we scale, we are building the financial infrastructure required to support durable growth, regulatory rigor, and operational excellence.Our Core FocusTo deliver a personalized virtual healthcare experience that business owners provide for everyone on their team.This Is the Direct2Care WayOur values are our guardrails and our fuel. We hire, fire, review, reward, and recognize based on them.Make it excellent, make it easy.We pursue rigor and depth — but the end result should feel clear and effortless.Assume positive intent. Give thoughtful feedback. Invest in people.Own it.Take full responsibility for outcomes. Close the loop. Improve what you touch.Find fun.We do serious work, but we don't take ourselves too seriously.We expect our Controller to model these values daily — especially in moments of complexity, tension, or scale.The RoleWe are seeking a hands-on, operationally rigorous Controller to build our accounting and finance operations function.This role is hands-on — especially in the early stages — and requires comfort operating in the details. You will personally prepare and reconcile complex intercompany transactions and own the accuracy of the work.This role is ideal for a finance leader who:Wants to build, not maintainThrives in ownership, not bureaucracyIs ambitious and growth-oriented — but understands that credibility is built through executionYou will report to the Chief Strategy & Operations Officer and support the executive team. You strengthen executive strategy through disciplined financial clarity, proactive risk insight, and thoughtful recommendations grounded in data.You will not simply close books — you will design and institutionalize durable financial systems that protect the enterprise as we scale.What Will Make You Thrive HereYou are building your leadership track record and operate with maturity, ownership, and accountabilityYou prefer building systems over inheriting polished onesYou are comfortable being challenged — and challenging others thoughtfullyYou care deeply about getting it rightYou believe credibility is earned through execution, not titleCore ResponsibilitiesAccounting & Close OwnershipOwn monthly close process across MSO and affiliated PC entitiesEnsure accurate revenue recognition and GAAP-compliant reportingPrepare and review journal entries, including complex intercompany and revenue recognition entriesMaintain disciplined intercompany accounting and reconciliationsReduce close timeline while increasing reliabilityDeliver financial statements that are clear, timely, and decision-usefulMake it excellent, make it easy: Behind-the-scenes rigor. Front-facing clarity.Oversee and manage outsourced vendor responsible for AR, AP, and PayrollDesign scalable processes and controls that the vendor executes againstEstablish KPIs, service-level expectations, and accuracy standardsDemand timeliness, precision, and accountabilityProactively identify and resolve breakdownsThis role does not "check in" on the vendor. It sets the bar and enforces it.Flow-of-Funds & Regulatory IntegrityMaintain integrity of MSO/PC structureOwn the preparation, posting, and reconciliation of due-to/due-from intercompany transactionsEnsure accounting practices align with healthcare regulatory frameworksSurface financial control risks proactivelyOwn it: If something feels exposed or unclear, you flag it and improve it.Own and maintain 13-week cash forecastImprove AR visibility and collections cadenceIdentify margin compression and burn drift before they become problemsPartner with functional leaders to build and maintain disciplined department budgetsBring clarity, accountability, and structure to spending across the organizationProvide proactive financial insight to CSOORecommend structural improvements when neededProcess Architecture & ControlsBuild and document finance SOPsEstablish internal controls appropriate for our stage of growthCreate repeatable workflows that reduce key-person riskContinuously refine vendor processes for scaleYou are building infrastructure that must survive leadership transitions, capital raises, and continued expansion.What We're Looking For7+ years progressive accounting experienceHealthcare, MSO, or multi-entity experience preferredStrong GAAP and revenue recognition knowledgeHigh ownership mentalityExperience in growth-stage or scaling environments preferredDemonstrated ability to build systems from scratch or improve immature processesComfortable working in environments where structure is being created, not inheritedDemonstrated ability to influence without authorityStrong judgment and willingness to elevate when neededCPA preferred but not requiredAt Direct2CareWe assume positive intent and give candid feedbackWe take responsibility for outcomes — not just tasksWe simplify complexity for the benefit of othersWe close loopsWe build systems that make life easier for teammates and customersIf you are energized by building structure in complexity, tightening systems, and strengthening organizations for long-term durability — this role is for you.Why This Role MattersWe already operate nationally and are continuing to deepen our footprint across national brands. As we scale, our financial infrastructure must mature alongside our growth. Strong, durable financial systems are foundational to acquisition readiness, enterprise credibility, and long-term sustainability. This role is critical to ensuring our infrastructure matches our ambition.