Customer Service Representative

Benefits: Supplemental Health and Life 401(k)401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Free food & snacks Paid time off Training & development Vision insurance If you love music, and love people even more, are well-organized, have been told that you have a golden speaking voice, and want to be part of creating a positive experience in the world, you may be a match for our Customer Experience Representative positions. At Boston School of Music Arts, we've won area awards for providing excellent music education and positive experiences for families for over 15 years, with a highly supportive, positive working environment for our team. Join us, and find out what makes working at BSMA special. As Customer Experience Representative, you'll be part of a team that is the first point of contact in-person, by phone, email and text with our families. The position includes contact, scheduling, sharing information on BSMA programs and events, registering students, welcoming students, maintaining space presentation and communicating with families to ensure a great, positive experience. Will also be present at major performance events to assist with event details, and again, to ensure a great experience. May perform other admin duties and projects, as assigned.(2) New positions at our Dorchester and Randolph locations: Schedule 1: Monday-Thursday, plus Saturdays M-T 2-8:30, W-Th 3-9, Fri Off, Sat 8:30-4, occasionally sub for other team members. Schedule 2: Tuesday-Saturdays T 2:00-8:00, W-Th 2:30-8:30, Fri 1:30-7, Sat 8:30-4, occasionally sub for other team members.