Home Medical Equipment Technician The Home Medical Equipment (HME) Technician provides home care service deliveries, equipment repair, and maintenance. A basic understanding and working knowledge of home care medical equipment preferred. Frequent patient/client interactions such as patient education and equipment set-up require good interpersonal communication skills. The HME Technician works under the limited supervision of the Warehouse Operations Manager.
Job Requirements: Licenses: N/AEducation: High school diploma or equivalent required.
Experience:
One-year experience preferred in ordering equipment, inventory control, and/or performing minor equipment repairs, home delivery with training of equipment, products, and/or supplies in customer homes, and direct customer contact in the capacity of assisting with various types of equipment or products. Experience with medical supplies, medical equipment, and/or oxygen products preferred. We are willing to train the right person for the job. Miscellaneous: Valid Wisconsin Driver's license and ability to successfully pass a driving background check required. Must possess a thorough knowledge of traffic regulations and safety precautions to be followed while operating a motor vehicle. Ability to perform frequent patient/client interactions, such as patient education and equipment set-up requiring good interpersonal communication skills. Must be able to lift up to 100 pounds from both the ground and table height. Must be able to carry 100 pounds while walking 20 feet.
Technical Responsibilities:
Load, transport and deliver medical equipment and determine location for set-up within patients' homes. Perform initial setup and resupply for oxygen systems in patients' homes. Document and confirm accuracy of all pertinent patient and medical equipment information for entry into Brightree. Provide education to patients and their caregivers on the safe and appropriate set-up and use of durable medical equipment, including beds, walkers, wheelchairs, commodes, canes, bilirubin lights, etc. for patients in the hospital, clinic, and home setting. Work with other Care Direct staff, referring providers and patients to coordinate service or address patient concerns. Assess need and perform safety checks, routine maintenance, and emergency repairs of home medical equipment. Participate in "on call" rotation to address patient needs normal business hours, including evenings, weekends, and holidays. Maintain vehicle and related safety equipment, vehicle maintenance record and operate in compliance with DOT driving regulations. Comply with Joint Commission, FDA, CMS, and other applicable regulatory and accrediting organizations. Responsible for the cleanliness and organization of the warehouse, loading dock and parking lot.
