QA Lead
samprasoftNorthbrook (IL)
About the role
QA/Lead Manager We need an experienced QA/Lead Manager level with experience in both automated and manual testing.
What makes you a great fit:
- Capable of working with developers on a technical level and coding using OOP languages, C#, Java etc
- Good knowledge of APIs, Micro services and Service Oriented Architecture
- A good grasp of software engineering best practices, testing fundamentals and familiar with Kanban/Scrum methodologies
Required Skills:
(3-5 years) Experience leading Quality Assurance Testing Programs and managing testing resources(5+ years) Experience evaluating and implementing test automation frameworks(5+ years) Identifying and reporting on key quality assurance metrics(7+ years) Hands on test automation experience Excellent Communication Skills
Job Duties:
Maintains quality assurance programs, policies, processes, procedures and controls ensuring that performance and quality of services conform to established standards while enhancing customer satisfaction.
Identifies and assures implementation of process improvements to increase consistency, correctness and integrity of the companies operations for the division/affiliate.
Performs internal audits to ensure compliance with established policies, practices, procedures, and requirements.
Participates in process improvement initiatives through problem identification, management reviews, and escalation
Job Requirements:
- Delivers quality programs that focus on achieving or exceeding productivity and quality targets.
- Documents all issues, findings, and corrective/preventive actions and works to resolve them; reports progress on resolution to management.
- Devises improvements to current processes and/or procedures and develops models for possible future configurations.
- Conducts on-site evaluations (audits).Ensures follow-up on corrective actions and reviews systemic evaluations as required for compliance and quality control.
- Shares analysis results, determines process improvement applicability to addressing issues and recommends improvement initiatives.
- Develops metrics to assess acceptability of improvement initiatives and to determine customer satisfaction.
- University degree in Computer Science, Business Administration or something similar.
- Demonstrated ability to conduct root cause analysis and plan/implement corrective action.
- Demonstrated ability to analyze data, to interact with all levels of the organization, and to present and facilitate discussions of findings.
- Working with detailed knowledge of quality concepts, techniques / methodologies
- Detailed knowledge of process mapping and process redesign.
Desired Skills & Experience:
Ability to work independently and prioritize projects.
Strong organizational skills and a detail-oriented attitude.
Ability to create and maintain relationships with other teams.
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