Member Service Representative-Teller
north star community credit unionDevils Lake (ND)
Member Service Representative-Teller
Posted 6 days ago
north star community credit unionDevils Lake (ND)
SENIORITY
Junior
About the role
Member Services Representative Join a team that puts members first. At North Star Community Credit Union, our Member Services Representatives are at the center of every member interaction. In this role, you'll deliver friendly, accurate, and professional service while helping members manage their day-to-day financial needs and connect with solutions that support their financial goals. If you enjoy helping people, solving problems, and building relationships within your community, we encourage you to apply.
What You'll Do: As a Member Services Representative, you will:
- Provide exceptional service to members in person, by phone, and through digital channels
- Accurately process deposits, withdrawals, loan payments, and other financial transactions
- Assist members with account inquiries, products, and services
- Open and maintain member accounts, including remote account assistance
- Process and disburse member loans
- Balance your cash drawer daily and resolve discrepancies
- Support members with online financial services and general account access
- Identify opportunities to recommend products and services that meet member needs
- Maintain accurate records while adhering to all policies and procedures
- Assist with branch operations, including phones, scanning, filing, and data entry
What We're Looking For:
- Experience1–3 years of customer service, financial services, cash handling, or related experience preferred
- EducationHigh School Diploma or GED required
- SkillsStrong customer service and interpersonal skills
- High attention to detail and accuracy
- Professional communication and confidentiality
- Proficiency with computers and ten-key calculators
- Ability to build relationships and provide tailored solutions
What Success Looks Like:
- Accurately processing transactions and balancing daily
- Responding to member needs promptly and effectively
- Identifying opportunities to enhance members' financial well-being
- Contributing to a positive, team-focused work environment
At North Star Community Credit Union, we're committed to supporting our members, employees, and communities. Our team makes a meaningful impact every day—helping people navigate their financial journeys with confidence.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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