Massage Therapist

Responsibilities: Enhances the guest experience by providing exceptional service. Greets all guests entering spa. Provides safe, appropriate and effective massage techniques. Reviews basic medical history of guest prior to each session; assess any problems or conditions and suggest appropriate massage. Explains procedures and apply techniques appropriate to guest needs and preferences. Observes guest reaction to massage and modify as necessary; solicit feedback and respond accordingly. Educates patrons on service(s) being performed. Re-stocks towels and supplies. Reports any guest issues to management. Monitors treatment areas for cleanliness. Assists in monitoring cleanliness of locker rooms, picking-up when necessary. Adheres to department and property policies and procedures. Maintains equipment and uses proper amounts of product to assist with cost controls. Keeps service area stocked, cleaned, and sanitized. Knows and understands all services and products while educating and training guests in these areas. Performs prep work and properly cleans and restocks work area as required. Communicates to management any and all occurrences involving staff or guests in the spa or salon that require attention. Maintains a positive attitude and contributes toward a quality work environment. Attends, participates in and supports training and staff meetings for the spa. Speaks positively when talking with guests and co-workers. Provides tours through the facility disseminating information pertaining to product & services available. Performs other functions as necessary or as assigned by management.

Competencies: Must be well versed in a variety of skin massage techniques. High energy level. Excellent interpersonal skills. Must project a professional and positive image. Ability to effectively sell spa & salon products and services. Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. Ability to work a flexible schedule. Ability to handle and carry out instructions. Excellent interpersonal and communication skills. Must be able to communicate clearly and effectively with all Hard Rockers and guests. Ability to understand and promulgate written memos, instructions, regulations.

Qualifications: Behaviors:

Preferred: Enthusiastic: Shows intense and eager enjoyment and interest

Preferred: High School or better.

Preferred: 1 year: 1 year experience as a practicing Massage Therapist preferred.

Preferred: Message Therapy License