Forward Deployed Consultant / Senior Consultant (Value Acceleration)
$117,200 - $223,900 annually
ApplyForward Deployed Consultant / Senior Consultant (Value Acceleration)
Posted 2 days ago
SENIORITY
Lead
SALARY
$117,200 - $223,900 annually
About the role
- Roadmap & Solution Ownership
- Own the roadmap for process blueprints and automation solutions, balancing strategic direction with foundational execution needs
- Own the feature lifecycle for specific components from discovery through launch and iteration
- Identify operational inefficiencies, manual processes, and automation opportunities across customer and internal workflows
- Blueprint Design & Execution
- Partner with customer-facing team leaders to map and analyze customer requirements for new solutions
- Build solution blueprints and workflow automations using current platform features
- Work directly with AI agents and prompting tools to design automated, enterprise-grade solutions
- Validate, test, and iterate blueprints for accuracy, consistency, and performance
- Technical Specification & Delivery
- Translate high-level strategic goals and customer requirements into clear Product Requirement Documents (PRDs), user stories, and technical acceptance criteria
- Manage the product backlog, prioritize sprints, and drive consistent delivery using Agile methodologies
- Document solution architecture, demonstrations, and implementation guidelines
- Customer & Market Research
- Conduct user interviews and quantitative analysis to deeply understand customer pain points and identify product opportunities
- Act as the voice of the customer within the development process
- Cross-Functional Collaboration
- Partner with Engineering and Design (UX/UI) to ensure technical feasibility and intuitive user experiences
- Provide structured, detailed feedback to Product Managers regarding feature gaps and enhancements needed to support scalability
- Support rollout and enablement of blueprint solutions across teams and customers
- 3-8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting
- Experience building external-facing products in enterprise B2B SaaS environments
- Strong understanding of business workflow mapping, process modeling, and process improvement methodologies
- Proven experience translating business requirements into structured automated workflows or solutions
- Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms
- Excellent spoken and written communication with ability to present complex ideas clearly to both technical and non-technical audiences
- Proven ability to collaborate with virtual and global cross-functional teams including engineering, design, and customer success
- Rigor and consistency in managing product backlogs and executing delivery
- Experience in SaaS, AI automation, supply chain operations, contact center operations, or customer experience technology
- Experience with prompt design or agent-based automation solutions
- Familiarity with the Salesforce platform ecosystem (e.g., APIs, platform services)
- Experience with network effects and cold start strategies
- Familiarity with feature prioritization and product feedback processes
- Lean, Six Sigma, or related process improvement certification
- A related technical degree
- Experience within the Supply Chain or Financial Services sector highly preferred
- Success Metrics
- Efficiency improvements and measurable reduction in manual work for customers
- Blueprint adoption, usage outcomes, and tangible business value delivered (e.g., cost savings)
- Quality and clarity of roadmap feedback influencing platform improvements
- Time-to-value and scalability of solution deployments
- Customer satisfaction and depth of engagement with deployed solutions*LI-YUnleash Your Potential
- When you join Salesforce, you'll be limitless in all areas of your life.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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