Personal Banking Advisor & Customer Experience Champion

Posted 9 days ago

bmo usMinneapolis (MN)

Customer Service RepresentativesCommercial Banking

SENIORITY

Junior

About the role

BMO Financial Group is seeking a Customer Service Associate to deliver exceptional service at the branch level in Minnesota. You will guide customers, provide advice on personal banking and digital options, and collaborate with partners to grow customer relationships. You’ll identify needs, offer suitable banking channels, and handle everyday transactions while upholding risk and compliance standards. The role emphasizes a personal, consultative customer experience across channels. #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.