Network Engineer
$92,000 - $122,000 per year
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Posted today
SENIORITY
Senior
SALARY
$92,000 - $122,000 per year
About the role
- Essential Responsibilities
- Own the performance, reliability, and continuous improvement of enterprise Wi-Fi services across two campuses, supporting 1,700+ access points, guest networks, Mist Edge controllers, and diverse client devices.
- Administer and enhance wired network infrastructure, including Juniper and Cisco switching environments.
- Diagnose and resolve complex wired and wireless connectivity issues across a wide range of devices.
- Communicate clearly with end users and stakeholders throughout the troubleshooting lifecycle, setting expectations and providing timely updates.
- Manage critical network services including RADIUS authentication, DNS, DHCP, and IP address management (IPAM).Maintain and optimize network monitoring, alerting, and configuration management.
- Perform certificate management and updates across multi-vendor network platforms.
- Plan and execute network upgrades, patching, and lifecycle maintenance to ensure security and high availability.
- Participate in scheduled maintenance windows and respond to critical after-hours incidents as needed.
- Partner with internal teams to identify root causes, improve network performance, and enhance user experience.
- Contribute to documentation, process improvements, and operational best practices.
- Bachelor's degree in IT or related field, or equivalent experience.4+ years supporting enterprise Wi-Fi environments with 200+ access points.2+ years supporting LAN environments with 100+ managed switches including troubleshooting, software upgrades, and hardware support.
- Demonstrated Experience With
- Juniper Mist wireless and switching
- Cisco IOS switchingVLANs, STP, PoE, and link aggregationIPv4, DNS, DHCP, SNMPOSPFExperience Troubleshooting Connectivity Across
- Desktop – Windows and MacMobile – Apple IOS, Android, Other
- Various IoT platforms
- Proactively manage user expectations by providing timely ticket updates and end-to-end communication throughout the troubleshooting lifecycle.
- Proficiency with Microsoft Office ToolsVisio: logical and physical network diagrams
- Excel: formulas, data manipulation, text manipulation, VLOOKUP, conditional formatting
- Word: styling, tables, graphics, TOC, watermarking
- Outlook: calendar invites, tasks, contacts, autoreplies
- Demonstrated Ability toManage multiple tasks simultaneously
- Shift your focus from one task to another based on support needs
- Meet deadlines with attention to detail and accountability
- Work independently and collaboratively
- Communicate technical information clearly and tactfully
- Exercise sound judgment in complex situations
- Must be able to lift 50 pounds and transport up to 100 pounds on a cart among campus buildings.
- Must be able to work on ladders (6-10 ft) to access network equipment.
- Hands-on experience with
- Juniper EX (4000/4400/4650) switches and Virtual Chassis
- JunOS and MX204 routers
- Cisco Catalyst switches 3850, 4510, 4500-XDemonstrated understanding of IPv4 subnetting (/20–/24). IPv6 knowledge a plus.
- SolarWinds Network Performance Monitor (NPM) and Network Configuration Manager (NCM)
- EfficientIP SolidServer (DDI)
- Jira or similar ticketing systems
- Familiarity with AWS Route 53 Relevant certifications: Juniper JNCIS-MistAI-Wireless, JNCIS-MistAI-Wired, JNCIS-ENT, Cisco CCNAApplicable training courses for the technologies listed in this job posting.
- Familiarity with Palo Alto firewalls and Panorama is a plus.
- Project management experience is a plus.
- Experience designing and supporting networks in higher education environments.
- Advanced experience with Juniper Mist at scale (~8,000+ daily connections).Experience maintaining a guest Wi-Fi portal in Mist
- Location Requirement
- Candidates must live within a reasonable commute of our Seattle offices.
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