Host/Hostess
irish restaurant companyGalesville (MD)
About the role
Description: General Responsibilities
- Greet every person who walks through the door promptly with a warm friendly welcome and smile.
- Seat each guest at an appropriate size table and be sure each filled seat has the appropriate setting of 1 silverware wrap and 1 plate.
- Remove extra settings if the seat is not being used and return them to there appropriate place at the server station.
- Promptly and politely answer each phone call.
- Take carry out orders as needed, ensure all appropriate questions are asked and promptly deliver the order to the bar.
- Properly manage reservations for the dining room.
- When applicable manage waitlist and properly use pagers.
- Appropriately address each situation presented to you by supplying the answer or by directing the customer to a person who can supply the answer.
- Recognize and thank every customer as they leave the restaurant.
Requirements
Qualifications / Job Requirements:
- Customer service background or experience working with the public.
- Be able to working in a standing position for long periods.
- Be able to communicate clearly and effectively in the predominant language(s) of our guests.
- Must have exceptional grooming habits and knowledge of the proper etiquette and service standards.
- Must be self motivated and able to work without supervision.
- Must be able to take direction and be willing to learn.
- Must adhere to dress and grooming standards.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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