CX Strategy Consultant: Front Office (Service & Support)

Posted 10 days ago

pwcLos Angeles (CA)

Management Analysts Administrative Management and General Management Consulting Services

SENIORITY

Mid

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About the role

PwC in Los Angeles is seeking an Front Office Strategy Consulting - Service & Support Experienced Associate to help clients enhance their customer experience and drive growth. You will analyze needs, design solutions, and contribute across client projects while building your skills. You will design customer journey maps, apply a learning mindset, and collaborate with teams to deliver quality work that adds value.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.