Renewals Manager, East

To support a growing customer retention strategy, the full-time Renewals Manager, East will manage the quote-to-close process for renewals, achieve quarterly revenue goals, and collaborate with Customer Success to drive renewal strategies in a remote capacity. Key responsibilities Handle the quote-to-close process for renewals 120 to 90 days in advance of renewal due dates Achieve or exceed quarterly revenue goals related to retention, growth, and term extension of existing customer contracts Identify "at-risk" renewal clients and escalate to appropriate team members to mitigate contraction and churn Required qualifications 2 years of related cybersecurity and renewals experience Experience working in a SaaS revenue organization, such as Sales, CSM, or a renewals team Deep understanding of SaaS offerings and pricing models Ability to work independently and collaboratively as part of a team Confidence in navigating customer and partner renewal processes