Commercial Insurance Inside Sales Representative (Inbound Leads)
$60,000–$100,000 annual
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Posted 13 days ago
SENIORITY
Senior
SALARY
$60,000–$100,000 annual
About the role
- Answer incoming prospect and customer calls, respond promptly to inbound inquiries, and follow up with prospects who have incomplete quote applications.
- Contact interested businesses by phone and email, understand their insurance needs, and explain coverage options within your license and authority.
- Help prospects gather the required information and complete their own .
- Maintain accurate contact notes, track outstanding information, and agree on clear next steps.
- Hand completed submissions to the quoting team and escalate complex coverage questions.
- Prioritize multiple active leads while delivering a responsive, helpful customer experience. Your primary focus is completed, accurate applications and a clear handoff to the quoting team. Success means timely follow-up, completed submissions, and reliable records. Quotes and carrier acceptance remain subject to carrier review. What you’ll bring
- Active California property and casualty broker-agent license and authority appropriate for insurance solicitation.
- Experience in commercial insurance sales, customer service, account management, or producer support.
- CISR designation or comparable commercial insurance experience preferred.
- Strong phone and email communication, organized follow-through, and attention to detail.
- Comfortable using digital applications and contact-management tools and working independently in a fast-paced remote team. To apply, submit your résumé and California license number. Menlo Insurance Services is an equal opportunity employer.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
