REMOTE Live Agent

Remote Live AgentOur client, financial services support is seeking a Remote Live Agent to join their team. As a Remote Live Agent, you will be part of the Customer Support department supporting customer service operations. The ideal candidate will have strong communication, attention to detail, and a commitment to compliance which will align successfully in the organization.

What's the Job? Provide exceptional customer service support via phone and written communication Assist customers with inquiries related to financial accounts and services Maintain accurate and detailed records of customer interactions Follow legal and compliance guidelines during customer interactions Support team efforts to resolve issues efficiently and professionally What's Needed? Perfect English skills, both written and spoken Attention to detail and strong organizational skills Ability to work from 9AM EST until 8PM EST in 8-hour shifts Legal knowledge and call center experience for high-volume support is a plus Spanish language skills are a plus but not required What's in it for me? Equipment provided Contract to hire opportunity No end date Upon completion of waiting period associates are eligible for: Medical and Prescription Drug PlansDental Plan Supplemental Life Insurance Short Term Disability Insurance 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. Manpower is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals. In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells.