Customer Service Representative Job in Edina, MN | Robert Half

Posted 5 days ago

robert halfMinneapolis (MN)

Customer Service Representatives Telemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

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About the role

Customer Service Representative We are seeking a Customer Service Representative to support daily administrative, customer service, and operational functions for a growing organization. This role is ideal for someone who enjoys variety in their day and thrives in a collaborative, hands-on environment. The position combines customer support, office coordination, and operational assistance to help ensure efficient day-to-day business operations.

Responsibilities: Respond to customer inquiries via phone and email, providing timely and professional support. Process customer orders and maintain accurate records within internal systems. Handle inbound and outbound communication to resolve customer concerns and provide updates. Support general office operations, including document management, record maintenance, and administrative coordination. Prepare shipping documentation and assist with order fulfillment activities. Monitor inventory levels and communicate replenishment needs to support operational efficiency. Assist with packaging, labeling, assembly, or fulfillment tasks as business needs require. Coordinate multiple priorities while maintaining a high level of accuracy and attention to detail. Contribute to process improvements and support a collaborative team environment. Perform additional administrative and operational duties as assigned.

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