Lead Water Mitigation Technician

Responsibilities: Oversee jobsite performance and manage all aspects of mitigation services, including water, mold, fire, and storm-related restoration tasks. Coordinate and execute production processes according to schedule, ensuring high standards of quality control and safety are maintained. Delegate tasks effectively and ensure technicians understand their responsibilities, promoting efficient and organized work on-site. Conduct regular quality checks and provide feedback to ensure all work meets company standards and exceeds client expectations. Perform hands-on mitigation tasks such as water extraction, equipment setup and removal, drying, demolition, contaminated material removal (e.g., flooring, drywall, cabinetry), cleaning, deodorization, and decontamination. Plan and manage on-site resource allocation, including labor, materials, and equipment, in coordination with project managers and office staff. Maintain accurate and detailed job documentation, including dry logs, moisture maps, contracts, and final reports, using job management software. Ensure timely communication and documentation flow between the job site, office staff, project managers, and clients. Conduct final project inspections to confirm all services are completed to specification and quality expectations. Serve as a primary point of contact for customers, communicating clearly regarding project scope, progress, expectations, and updates. Provide field training, mentorship, and performance evaluations for technicians, promoting professional development and adherence to company policies, PPE standards, and dress code. Identify training gaps and work with leadership to support ongoing team development. Participate in all required safety, technical, and compliance training. Maintain company vehicles and equipment in a clean, safe, and organized condition; drive safely and legally to job sites. Secure and inventory customer property during packing, transport, and storage to prevent damage and ensure accountability. Support the team and company with additional duties as assigned by the Superintendent or Manager.

Requirements: Excellent attention to detail and time management, to assure tasks are complete correctly and on time Good verbal and communication skills Good Customer service skills The ability to work both daily and weekend overtime, be part of on-call rotation and after-hours availability. Valid Driving License and pass a MVR check Must be able to pass a background check Must be able to pass a drug screen Wear appropriate PPE (personal protective equipment) and a respirator when required by job. Physical Demands /

Working Conditions: Employee may be required to sit, stand, bend, kneel, sometimes in tight spaces. Employee must regularly lift and/or move up to 40 lbs. and occasionally lift and/or move 75 lbs. Work is predominantly performed at a customer's property where you may encounter standing water, sewage, fire damage, smoke, mold, or other organic growth (PPE is provided).

Salary: $22.00-$26.00 plus overtime and on-call bonus

Benefits: Medical, Dental, Vision, & Life Insurance 401k with up to 4% company matchPTOCompany paid sick time 6 Company paid holidays plus 1 floating holidayHSA and FSAWeekly pay Discount programs and more Restore Pro Reconstruction was founded in 1986 and is one of the highest-rated and most trusted restoration companies in the Southeast. We are a FLEET Partner company with nine offices throughout NC, SC, and in TN. We specialize in emergency water removal, mold remediation, and fire damage repair for residential and commercial clients. Working at Restore Pro Reconstruction is a unique opportunity to be a part of a company that has a passion for helping people often in one of the worst days of their life. We pride ourselves on our core values; Urgency, Customer First, Empathy, Integrity, & Personal Excellence. Restore Pro Reconstruction is an equal opportunity employer that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.