Senior Patient Contact Center Manager

Posted 11 days ago

uc davis health systemSacramento (CA)
Patient RepresentativesGeneral Medical and Surgical Hospitals

SENIORITY

Senior

Apply

About the role

UC Davis Health is seeking a Contact Center Manager to lead operational aspects of the Patient Contact Center, including patient and agent support, service delivery, and process improvement. This role supports the Specialty and/or Ancillary Services teams within the PCC and requires a strong focus on patient experience and staff engagement. A cover letter is highly encouraged. Apply by Aug 25, 2026. The position is 100% on-site and located at UC Davis Health’s Patient Contact Center. #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this