Call Center Representative
Posted today
wfa staffing groupMequon (WI)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers
SENIORITY
Junior
About the role
Job DescriptionJob DescriptionAs a Call Center Representative, you will be an integral part of our customer support team, handling inquiries and providing high-quality service during regular daytime hours. This role focuses on delivering effective customer solutions and maintaining efficient order processing without the need for travel. We value collaboration and ongoing development to help you grow professionally in our supportive environment.ResponsibilitiesProvide customer support via phone and other communication channelsAccurately process orders and update customer informationPerform data entry tasks with attention to detailConduct follow-up calls to ensure customer satisfactionCollaborate with team members to resolve issues efficientlyCollect and report customer feedback to improve service qualityPreferred Qualifications1+ years of experience in customer serviceHigh school diploma or equivalentStrong customer service and communication skillsEffective problem solving and multitasking abilitiesProficient in data entry and call handling techniques
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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