Call Center

Full Time position in 22122 20th Ave SE Bothell , 98011 Join our team at our company headquarters in Bothell! We're seeking Call Center Agents to add to our inside sales center. We are a leader in the window industry and looking for like-minded individuals to join our growing organization. Harley Exteriors is an award winning with the Angi super service award for 11 years in a row.We are constantly growing and looking for new talent to add to our already amazing team. $18 Hourly Pay PLUS an uncapped bonus averaging $650 to $1100. This role will take place in-office at our headquarters in Bothell, Wa. We provide 3 weeks payed training to you started in this role. Ability to work evenings and weekends is required.The Role- What you'll be Doing What you'll bring-The Person Meet or exceed incentive-base goals by converting inbound and outbound customer phone calls to appointments by using the company-prescribed script and methodology. Actively make outbound phone calls to customers that have expressed interest in replacement windows, entry doors and maintenance free gutters. A successful Agent sells the value of scheduling an in-home consultation with a goal of converting the the call to an appointment with our sales team.Intermittently field inbound phone calls to schedule appointments. Navigate in multiple web-based computer systems while scheduling appointments and fielding/conducting phone calls Meet regularly with coaches and direct supervisor to provide and receive feedback on job performance. High school or equivalent experience Inside sales and/ or Call Center experience preferred Strong computer skills, and preferred experience preferred with Google Chrome.Able to multitask Self-motivated to achieve goals around number of calls and appointments scheduled Excellent Communication skills, both verbally and in writing.Able to work non-traditional hours, including evenings and weekends Health, Dental, Vision, and life insurance PTO and paid holidays Vacations Great Company Culture Job Type: Full-time Pay: $18.00 – $30.00 per hour Expected hours: 40 per week Shift Information 401(k) Health insurance On-the-job training Paid time off Vision insurance Day shift Evening shift Ability to Relocate: Bothell, WA 98021: Relocate before starting work (Required)