ServiceNow QA Tester
nuvitekArlington (VA)
About the role
Job Description
What you will do:
- Execute functional, regression, integration, and user acceptance testing (UAT) for ServiceNow applications and workflows.
- Develop, document, maintain, and execute detailed test cases and UAT scripts based on business requirements and acceptance criteria.
- Perform manual testing of forms, reports, configurations, workflows, and role-based access controls.
- Execute and maintain automated tests using ServiceNow Automated Test Framework (ATF) or comparable test automation tools, as applicable.
- Validate application enhancements, defect fixes, integrations, data updates, and release changes across development and test environments.
- Identify, document, track, and retest defects through resolution.
- Collaborate with business analysts, developers, and stakeholders to clarify requirements, confirm expected outcomes, and resolve testing issues.
- Support UAT coordination, release readiness, production validation, and the collection of test evidence.
- Maintain accurate testing documentation and ensure results align with applicable security, compliance, and project requirements.
- Participate in Agile ceremonies, sprint activities, and release planning to support quality delivery.
- What you will bringU.S. citizenship and an active Secret security clearance.
- At least 3 years of experience in software testing, quality assurance, or test engineering.
- At least 3 years of experience testing ServiceNow applications or comparable enterprise workflow platforms.
- At least 3 years of experience working in Agile delivery environments, including user stories, acceptance criteria, and sprint ceremonies.
- A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
- Hands-on experience developing and executing test cases, documenting results, identifying defects, and validating fixes.
- Experience performing functional, regression, integration, and user acceptance testing.
- Familiarity with workflow dependencies, system integrations, data validation, and role-based access controls.
- Strong analytical, problem-solving, communication, and collaboration skills.
- Exceptional attention to detail and a commitment to thorough test coverage, accurate documentation, and clear defect reporting.
- The ability to work independently, prioritize competing tasks, adapt to changing requirements, and take ownership of assigned deliverables.
- Sound judgment in resolving issues independently and escalating concerns when appropriate.
- It would be great if you also had
- Experience with ServiceNow Automated Test Framework (ATF) or other test automation tools.
- ServiceNow Certified System Administrator (CSA) certification.
- ISTQB Certified Tester Foundation Level (CTFL) certification.
- Experience supporting federal technology programs or working in environments with applicable security and compliance requirements.
- Experience supporting enterprise application enhancements, software releases, and workflow changes.
Benefits: Nuvitek is proud to offer a comprehensive benefits package:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability and Life Insurance
- Parental Leave 401KPaid Time OffEqual Opportunity Employer Statement
Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
AI & Interview Technology DisclosureNüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications.
During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
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