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David Careers

Dental Patient Coordinator (Front Desk + Treatment Coordinator)

Posted yesterday

ms dentalSarasota (FL)
Dental AssistantsOffices of Dentists

SENIORITY

Senior

SALARY

$24–$30/hour

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About the role

Job Description: Smile Spot Dentistry is a boutique, doctor-led dental practice with offices in Sarasota (Broadway Promenade) and Venice. Dr. Meenachi Sellappan, DDS, leads a small team focused on comprehensive, metal-free restorative and cosmetic dentistry, using technology most offices don't have: iTero 5D scanning, 3D CBCT, Pearl AI diagnostics, digital smile design and in-house 3D printing. We're hiring one person to own the patient experience from the first phone call to a "yes" on treatment. You'll run the front desk and present treatment plans, and as the practice grows this role can grow into a dedicated Treatment Coordinator position.
Schedule: Full-time, Monday–Thursday 9–5 and Friday 9–1. No evenings, no weekends.
Pay: $24–$30/hour based on experience and passion, plus a case-acceptance bonus, with room to earn more bonus as you grow with us.
What you'll do:
  • Answer calls and texts, and turn new-patient calls and online leads into booked appointments
  • Greet patients, check them in and out, verify insurance and collect payments
  • Present treatment plans one-on-one after the doctor's exam, using 3D scans and digital smile designs
  • Explain fees, insurance estimates and financing (CareCredit and Cherry) clearly and without pressure
  • Follow up with every patient who hasn't scheduled until they have an answer
  • Manage the schedule: confirmations, reminders, filling gaps and recalls
  • Post payments, send claims and follow up on balances
  • What you bring1–2+ years in a dental front office; treatment presentation experience is a big plus
  • Working knowledge of PPO dental insurance, verification and estimates
  • Comfort on the phone and with a dental PMS or CRM; Oryx or Curve a plus
  • Warm, polished and organized; you follow up without being reminded
  • Reliable and comfortable working at both our Sarasota and Venice offices
  • Bilingual English/Spanish is a plus
What we offer:
  • $24–$30/hour plus bonus, with room to earn more as you grow
  • A clear path to a dedicated Treatment Coordinator role
  • Paid time off and paid holidays
  • Free dental care for you
  • Training, including treatment-coordinator coaching
  • A small, modern, doctor-led team, with no corporate quotas

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