Vice President of Operations
Vice President of Operations
Posted 4 days ago
SENIORITY
Manager
About the role
- Your job is to run everything behind the brand so our founder can focus on design, brand, and partnerships. You’ll build the systems, lead the team, and make decisions without waiting for permission.
- What you’ll own
- Supply chain and production: purchase orders, production timelines, landed costs, and quality standards with our manufacturing partners.
- Inventory and forecasting: demand planning across 30+ watch and accessory SKUs, reorder points, and launch quantities. The goal is no stockouts on core models and no dead stock.
- Fulfillment, QC, and service: our in-house fulfillment and quality control in Hoboken, plus warranty, repairs, and returns as volume grows.
- Customer support: performance and response standards for our overseas support team.
- Finance operations: budgets, vendor spend, and payables, working with our bookkeeper and CPA, plus a monthly operations report.
- Wholesale and events: retail partner orders, trade show inventory, and logistics.
- Systems and automation: Shopify, QuickBooks, and AI tools. You’ll automate a task or fix the process before you hire for it.
- People: leading the in-office and overseas operations team, including hiring, scheduling, and performance.
- What you bring 8+ years in operations at a DTC or consumer products brand, including at least 3 years leading a team.
- Direct experience managing overseas manufacturing partners.
- Strong forecasting and inventory planning skills. You’re fluent in spreadsheets and Shopify.
- You bring recommendations, not questions. You make the call and own the outcome.
- You’ve built systems at a small company that kept running after you stepped away
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
