Strategic Client Success Lead for Fortune 500

Posted yesterday

hello heartBrooklyn (NY)

Sales Managers Telemarketing Bureaus and Other Contact Centers

SENIORITY

Manager

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About the role

Hello Heart in the United States is seeking a Senior Manager, Client Success to lead strategic accounts and drive exceptional customer experiences. You will own end-to-end client lifecycle for Fortune 500 clients, manage renewals, and influence executive-level relationships while championing Hello Heart’s value proposition. You will collaborate with product teams to include customer voice in roadmaps, push for growth, and maintain high satisfaction with a proactive, data-driven approach.

Before you apply

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Your profile is current

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Two examples you can talk through

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A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.