Office Manager

Posted 5 days ago

san diego hand specialistsSan Diego (CA)

General and Operations Managers Offices of Physicians (except Mental Health Specialists)

SENIORITY

Senior

SALARY

$35-38 per hour

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About the role

Office Manager San Diego Hand Specialists San Diego Hand Specialists is a practice of 4 surgeons specializing in hand and upper extremity care, supported by a team of about 20 employees. We are looking for an Office Manager who will lead our staff and share our passion for providing excellent patient care.

Role Description: This is a full-time, on-site role based in San Diego, CA. The Office Manager is responsible for overseeing daily office operations and ensuring smooth workflows — including scheduling, patient intake and check-out, revenue cycle management, medical records coordination, and office supply and equipment maintenance. The Office Manager supervises and supports staff, monitors workload, and helps develop and implement office policies and procedures. The role requires consistent collaboration, problem-solving, and attention to detail. We're looking for an experienced professional who can:

Oversee the daily operations of the clinic
Ensure adequate staff coverage
Manage office and physician credentialing and contracting
Handle HR duties, including hiring, onboarding, staff performance evaluations, coaching, compensation oversight, disciplinary action, termination, and resolving employee conflicts
Approve time-off requests and process payroll
Respond to patient complaints
Facilitate weekly meetings with doctors and staff
Oversee ordering of medical and office supplies
Ensure employees adhere to company policies, procedures, and HIPAA compliance
Perform other duties as assigned

Qualifications:

Bachelor's degree required
Master's degree in Health Administration, Business Administration, or equivalent relevant experience preferred
At least 3 years of experience as an Office Manager preferred
Proficiency in Microsoft Office, Electronic Medical Records (EMR) systems, and general office equipment
Strong communication and customer service skills, with the ability to interact effectively with patients, clinical staff, and external partners
Strong office administration skills, with the ability to manage scheduling, records, and daily office workflows
Experience in a healthcare or medical office setting, including familiarity with HIPAA and patient confidentiality requirements
Demonstrated ability to lead and support staff, prioritize tasks, and resolve issues in a fast-paced environment

Benefits: 401(k) Medical insurance Dental insurance Paid time off Sick leave Paid holidays Paid parking ScheduleMonday–Friday, 8:00 a.m. – 5:00 p.m. Requirements for Employment Background check Flu vaccination Verification of diplomas2 professional references

Compensation: Hourly, $35-38 per hour based on experience level

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