Front Desk Manager

Posted 2 days ago

elevation inn suitesRapid City (SD)

Lodging Managers Hotels (except Casino Hotels) and Motels

SENIORITY

Mid

SALARY

$40,000 per year

Apply

About the role

Job Description: Elevation Inn & Suites is seeking an experienced Front Desk Manager to lead our front office team and help create exceptional guest experiences from check-in to check-out. This is a full-time salaried leadership position responsible for overseeing daily front desk operations, supervising team members, maintaining brand standards, and ensuring every guest receives friendly, professional service. If you enjoy leading people, solving problems, and working in a fast-paced hospitality environment, we'd love to hear from you. PaySalary: $40,000 per year ScheduleThis is a full-time management position requiring flexibility to work varying shifts, including evenings, weekends, holidays, and on-call coverage as needed to support hotel operations.

Responsibilities: As Front Desk Manager, you will:

Oversee the daily operation of the front desk
Lead, train, coach, and support front desk team members
Recruit and onboard new front desk associates
Prepare staff schedules based on business needs
Assist with breakfast operation oversight and scheduling
Maintain high standards of guest service and hospitality
Resolve guest concerns and billing issues professionally and efficiently
Ensure accurate cash handling and front office reporting
Cover call-outs and provide on-call management support when needed
Enforce hotel policies, procedures, and brand standards
Foster a positive, team-oriented work environment
Work closely with other departments to ensure smooth hotel operations

Qualifications:

Previous hotel front desk experience required
Prior supervisory or management experience preferred
Strong leadership and team-building skills
Excellent communication and customer service abilities
Comfortable resolving guest concerns with professionalism
Strong organizational and time management skills
Ability to multitask in a fast-paced hospitality environment
Basic computer proficiency and experience with hotel property management systems is a plus
Why Join Elevation Inn & Suites?
At Elevation Inn & Suites, we believe every guest deserves outstanding hospitality. As our Front Desk Manager, you'll play a key leadership role in creating memorable guest experiences while developing and supporting a successful front office team.
If you're ready to grow your hospitality management career with a company that values professionalism, teamwork, and exceptional service, we'd love to hear from you.
Apply today!#hc252474

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.