Shift Manager
About the role
- Competitive pay and shift-based incentives
- Career growth opportunities - many of our General and Co-Managers started as Shift Managers!
- Leadership development and hands-on training to sharpen your skills
- Flexible scheduling to support work-life balance
- A fast-paced, people-first environment where your leadership matters
- Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!
- Lead A Winning Team On Your ShiftSet the tone with a cheerful, can-do attitude that motivates your team
- Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
- Coach team members in real-time, offering guidance and support during every shift
- Address guest concerns with empathy and professionalism, escalating when necessary
- Drive Operational Excellence
- Train and guide your team to meet RaceTrac's guest service, food safety, and cleanliness standards
- Ensure proper execution of inventory, vendor check-in, and promotional communication
- Oversee key store processes including write-offs, cash wrap, and compliance documentation
- Lead shift change communication and ensure team alignment throughout the day
- Model Communication & Accountability
- Effectively relay important updates from the leadership team to shift associates
- Monitor task completion and provide immediate feedback to drive results
- Support a team culture rooted in accountability, respect, and teamwork
- Proactively step in during busy times or challengesshowing your team what great leadership looks like
- 23 years of work experience (retail, restaurant, or food service preferred)1+ years of leadership or supervisory experience (preferred)
- Comfort in fast-paced, high-volume, guest-focused environments
- Ability to follow through on tasks and coach others to do the same
- Strong communication and team building skills
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
