Customer Service II
Posted 9 days ago
triplenet technologiesSeattle (WA)
Customer Service RepresentativesSolid Waste Collection
SENIORITY
Mid
SALARY
$25.48 per hour
About the role
Providing information to callers regardingclient: Disposal and Recycling fees, referring callers to other appropriate agencies, assigning Illegal Dumping responses and providing information on reporting Abandon/Junk Vehicles and managing Customer Inbox, responding to emails, •Educate and assist customers via phone,and email. •Orient customers to client program policies and procedures,Online features and expected group norms. •Respond via email to customers' questions about current resources and other program logistics. •Receive documents and enter data forapplications and to update various electronic files with new customerinformation. •Coordinate and maintain automated record-keeping systems for participants. •Enter new data into Online system , ensuring complete and accurate data records. •Communicate with new groups in formation •Gather data and prepare documents for monthly reports. •Assist co-workers as assigned; perform other duties as assigned. Employee may need to be on-site occasionally (once per quarter) for team meetings. Location: Seattle (mostly telework- remote) Duration: up to 4.5 months possibly longer Pay: $25.48 per hour 40 hours per week
Before you apply
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Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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