Guest Safety Officer

Posted 2 days ago

palace casino resortPala (CA)

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About the role

Location: Pala, CAEnforces all gaming policies to ensure safe, fair and efficient operation of Pala Casino while providing excellent guest service throughout the facility. Prior experience in Law Enforcement and/or Military. Knowledge and experience in Public Relations. Must be at least 21 years of age. Must read, write, speak and understand English.
Essential Job Functions: Patrols sections of the casino and slot areas, which include purse checks, undesirables, hazards and minors. Patrols cages, which includes chip fills, answering questions, monitoring traffic entering the Cage, securing the Cage entrance. Possess knowledge of all casino facilities. Performs gaming table box drop, putting out boxes for each gaming table, retrieving boxes from each gaming table. Performs slot drop, monitors keys, watches drop carts. Recognizes executives and/or secretaries, accepts deliveries, and maintains a security log. Communicates with guests and non-guests and other agencies, and assists in employee investigations. Checks firebox equipment, linen lockers, elevator areas, housekeeping carts for unauthorized property and unauthorized personnel. Provides security for special events, fights, parties, employee events and tournaments. Acts as escorts for guests, employees, outside agencies, transportation of injured employees, VIP's, disabled guests and patrons. Roves on foot self-park garage, valet and exterior of casino. Acts quickly in emergency response, which includes injured guests and employees, fires, fights, thefts, arrests. Perform other duties as assigned" * " indicates required fields

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