Customer Service Coordinator - Client Support

Posted 7 days ago

guidedbyljtravelArlington (TX)

SENIORITY

Junior

Apply

About the role

Job Summary: We are seeking a detail-oriented and dependable Customer Service Coordinator to support clients and manage service-related requests in a remote environment. This role is ideal for individuals who enjoy organizing details, communicating clearly, and guiding clients through a structured process from start to finish. In this position, you will assist with coordinating travel-related services and supporting clients throughout the planning and booking process.
Key Responsibilities: Respond to client inquiries in a timely and professional manner Coordinate service details, including scheduling, updates, and follow-ups Assist clients with travel arrangements and general planning support Provide clear communication and next steps throughout the process Maintain accurate and organized client records Track progress of requests to ensure timely completion Deliver a consistent and positive customer experience Qualifications Strong organizational and multitasking skills Excellent written and verbal communication abilities Ability to work independently and manage responsibilities effectively Detail-oriented with strong follow-through Comfortable using online systems and tools Customer service or administrative experience preferred Interest in travel and working with clients is a plus What We Offer Training and ongoing development Flexible remote work environment Opportunities for advancement Supportive team environment Access to tools and systems needed for success Work Environment Fully remote Flexible scheduling options Reliable internet required

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this