In-Person Customer Experience Concierge

Posted 4 days ago

drybar shopsPhoenix (AZ)

Customer Service RepresentativesOther Personal Care Services

SENIORITY

Mid

About the role

Drybar Shops in Phoenix, AZ is seeking an in-person Customer Experience Coordinator to deliver exceptional service by phone and chat, manage bookings, and support shoppers at the salon level. The ideal candidate has 1–2+ years of customer service experience, with a preference for sales exposure. You will coordinate bookings, de-escalate concerns, and liaise between clients and shop teams to ensure a seamless experience. #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.