This Position is NOT Remote - LOCATION: SHERMAN OAKS, CA
ESCROW ASSISTANT
We are looking for experienced Escrow Officer Assistants to support our fast-growing escrow team. The ideal candidate must be able to open, process, fund and close an escrow, be able to work in a high-pressure environment, have a positive attitude, and a high level of customer service. Individuals must be extremely fast at solving problems and have experience as an escrow officer assistant in the past.
Responsibilities: Depositing and handling escrow funds/documents
Ordering title commitments, tax certificates, loan documents, and other necessary files
Maintaining escrow documents and records
Scheduling closings and preparing closing documents
Informing customers of the current status of the closing process
Providing excellent customer service to clients.
Ensuring compliance with all relevant laws and regulations
Keeping a portfolio of clients and previous closings
Provide clerical support to escrow officer during the opening
files and records, and providing excellent customer service to clients.
Additional duties and responsibilities as assigned.
Requirements:
Proven experience as an Escrow Officer Assistant (4 YEARS EXPERIENCE WORKING FULL TIME IS A MUST)
Experience using RBJ software is a PLUS
Experience with accounting and billing a PLUS
Customer Service and Concierge experience a must
Ability to organize a daily workload by priorities.
Must be able to meet deadlines in a fast-paced quickly changing environment.
A proactive approach to problem-solving with strong decision-making skills.
Professional level verbal and written communications skills.
MUST be able to work with different personalities
MUST be familiar with using Adobe Acrobat and the Microsoft Office Suite
Job Type: Full-time
401(k)
401(k) Matching
Health Insurance
Paid Time Off
Vision Insurance
Schedule: Monday to Friday 8:30 am – 5:30pm
Salary: $25.00 - $30.00 per hour based on experience + benefits
