Sr. Operations Analyst

Who We Are: Vytl One is the nation’s only independent, fully integrated total pharmacy solutions partner. We lead with integrity, offering mission-driven hospitals, health systems, health centers, and employer partners a smarter way to unlock revenue, growth, and better outcomes. Our innovative model combines customized pharmacy management, 340B program expertise, specialty pharmacy, and PBA/PBM solutions- delivering excellence through tailored strategies and collaborative partnerships. At Vytl One, we’re not just transforming pharmacy- we’re making a purposeful impact on the communities we serve. Why Choose a Career at Vytl One? At Vytl One, our purpose is at the heart of everything we do. People join us not just for a job, but to be part of something bigger- where their work truly matters. We foster a culture of authenticity, where you’re encouraged to be yourself and a place to grow, collaborate and make an real difference. With over 1,600 passionate professionals across nearly every U.S. state, we operate as One Team, united by a bold mission and a spirit of innovation. Here, you’ll find a place where your ideas are heard, your contributions are valued, and your career can thrive.

Responsibilities: Process and support daily/weekly client batch file updates working directly with account managers, implementation teams and clients. Conduct member and file research, file processing, manual updates, data analysis, troubleshoot and resolve integration and data quality issues. Demonstrate subject matter expert knowledge of Vytl One’s PBM platform, application, file integration functions/standards and client specific configurations. Demonstrate knowledge of pharmacy benefit administration, coverage eligibility, claim/deductible accumulators, and setup/configuration within Vytl One’s systems. Handle routine work stream assignments and ensure quality, service levels, productivity and customer standards are consistently met. Education Bachelor’s degree or equivalent combination of education and experience 5+ years of progressive experience in...PBM operations Claims processing Eligibility / accumulator processing Client integrations Health plan or TPA operations Data operations / reporting Knowledge, Skills, and Abilities 5+ years of experience as an operations analyst and/or relevant pharmacy benefit management (PBM) experience Proven ability to serve as subject matter expert (SME) on file integration processes for new and existing clients utilizing Vytl One’s systems/applications and best practices Proven ability to lead complex client integrations, data conversions and perform data reconciliation across systems and counterparties Knowledge of electronic file exchange (EDI), databases management systems (DBMS)data manipulation and analysis Advanced knowledge of client operations for pharmacy benefit management (PBM)integrations and capable of learning new applications/processesA desire to problem solve, think critically, analyze and interpret dataA desire to develop processes and tools to more effectively manage operational tasks Ability to research issues and collaborate with internal/external partners though resolution Ability to effectively collect and document customer requirements and knowledge share Strong organization skills with the ability to multi-task Excellent verbal and written communication skills Advanced knowledge of personal computers, including Windows Operating Systems, MS Office (Excel, MS Access, Word, Outlook)MS SQL Server Management Studios (Or other SQL querying language)Familiarity using AI-enabled tools for business analysis, such as data interpretation, documentation, or operational insightsWE OFFERAt Vytl One we offer a diverse and inclusive work culture that supports a flexible work model in a collaborative, innovative team-oriented environment. You’ll work with a mission-driven organization focused on improving healthcare outcomes. Enjoy competitive compensation, a comprehensive health benefits package, and a supportive team environment including: Comprehensive mental health and wellbeing resources Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums Company-paid basic life/AD&D, short-term and long-term disability insurance Rx, dental, vision, other voluntary benefits, and FSAEmployer-matched 401k Plan Industry-leading PTO plan And more! Join us and help build the future of pharmacy care - better outcomes, stronger margins, and healthier communities. Vytl One is an EOE, including disability/vets The anticipated starting base salary range for this position is $65,000-$95,000. Actual compensation will be determined based on experience, qualifications, geographic location, and other job-related factors. This range reflects our good-faith estimate of what we expect to pay for this role at the time of posting. FOR MORE INFORMATIONVytl One Website Vytl One Linked In