IMAX Guest Service Rep

Posted 7 days ago

jordans furnitureNatick (MA)

Amusement and Recreation Attendants Motion Picture Theaters (except Drive-Ins)

SENIORITY

Entry

SALARY

$16.50/hr

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About the role

Join Our Imax Team Love watching movies? You'll love working here! Join our IMAX team and help deliver an incredible entertainment experience from the moment guests arrive until the credits roll. If you enjoy working in a fun, fast-paced environment and providing exceptional customer service, we'd love to hear from you! The schedule varies and includes days, nights, weekends, and holidays. Why You Will Love Jordan's Furniture Team atmosphere We're all family here! Fast-paced environment Your days will fly by. Free movies, popcorn, and soda while working. Career growth The possibilities are endless. Great benefits medical, dental, vision, and more. Fun... lots of fun in a culture where you are a priority. What We Stand For Where Work Is Fun and Values Matter! At Jordan's, we live the J-Way! Our average employee tenure is 12 years. Every day, our team embodies values that make a real difference: We Care... A Lot because kindness and support are at the heart of everything we do. We Do the Right Thing because integrity is non-negotiable. We Dare to Think Differently because innovation keeps us ahead of the game. We Make Work Fun because great energy fuels great work.

Responsibilities: We Need You to Perform Greet guests with enthusiasm and provide exceptional customer service. Answer questions regarding movies, ratings, showtimes, and theater amenities. Sell movie tickets and concessions using ticketing and point-of-sale systems. Handle cash and credit card transactions accurately. Serve food, beverages, popcorn, and other concession items. Collect tickets and distribute 3D glasses when applicable. Maintain the cleanliness and presentation of the theater, lobby, and concession areas. Help create a fun, welcoming experience for every guest. Here's What Skills We Need You to Bring Must be at least 16 years of age Positive, upbeat demeanor and a passion for guest service. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment. Experience handling cash or working in customer service preferred. Ability to stand for extended periods of time. Ability to speak comfortably with guests and small groups. Must be available to work nights, weekends, and holidays.

Pay Range: $16.50/hr - $17.00/hr We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance. Jordan's Furniture is an Equal Opportunity Employer.

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